Return Policy:
No Refunds at All . Exchange within 7 days of Purchase. All claims and returned goods must be accompanied by the orginal receipt and the way it was purchased. No Refunds or Exchanges on Special Orders , Earrings, & Monograms. Call 504-405-5121 to process the exchange.
Shipping Policy:
After your item has been packaged, it will be shipped and be delivered via the method chosen. Your order will be shipped to you fully insured. We urge all customers to inspect your package for damage or tampering before receiving or signing for receipt. All packages require your signature at delivery.
Shipping to an alternate address
If you wish to ship to an alternate address you will need to call your credit card company and add the alternate address to your account. We need to be able to verify the shipping address is associated with the account used for payment. In some instance, we can also arrange for you to pick up your oder at a local UPS/FedEx office. In order to expedite these requests you will first need to call 504-405-5121 and we will be glad to assist you.
Shipping to Post Office Boxes
We cannot guarantee overnight or two day delivery to post office boxes. We may not be able to ship to certain PO Boxes for security reasons. We apologize for any inconvenience. All of our packages require signature at delivery.
Shipping outside the USA
We do not ship outside the USA at this time. We apologize for any inconvenience.
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